State of the NATION - VIC

Game Set & Match! Cleanevent slams home another successful Australian Open Tennis Tournament, and the Big Top comes down on the 1st Grand Slam for the Century!

What a wonderful event with over 450,000 patrons over 14 days of the worlds best tennis, and we were involved in every minute of it. The tennis is a long and hard event, and it’s important to keep the momentum the whole way through. Thank you and well done to the staff who were involved with this event.

It is important that every time we come out of an event, we learn, and we develop staff and new ways to improve our operation. Some time ago a daily occurrence report was developed which is now used through our Help desk. It’s Cleanevent’s way of tracking and forwarding relevant information to the venue of issues that arise, sometimes relevant to cleaning and sometimes relevant to plumbing, electric, etc. This system proved to be most beneficial to our morning operations meetings with MOPT during the Open.

As part of the MOPT EB the staff (ushers, security, and general working staff) were required to perform a turnover clean of the seating deck of the centre court. Cleanevent’s involvement was from an operational perspective where we supervised them in carrying out this task. Mark Graham, General Manager Building Services, was very positive about the exercise. It wasn’t so much about dollars and cents, but more along the lines of building a new and positive culture within his venue. I think everyone came out with rewarding results.

No, the pace doesn’t stop there! Golf, Interdominion, St Kilda Festival, and Nationals at Calder Park, Motor Show and the Australian Cup at Flemington are just a few of the many events currently happening in Victoria, not to mention the fantastic Qantas Formula One GP. This time of the year is truly a logistical challenge for all. However with the lines of communication remaining open, and our objective of making the Cleanevent ‘football team’ fitter and healthier, this is the only we do business. Flat out!

If you liken this company to the football team when talking about the health and fitness, it is about developing all staff to take on responsibility, and develop ability to enable them to play in the seniors. Everyone can play in the firsts, but you also need a good junior team to develop!

Paul Barrett
Victorian State Manager

Page last edited 3 September 2000 - Legal Notice
Email the Webmaster with comments about this site.

This site best viewed with Microsoft Internet Explorer 4.0 or above.
Designed for resolutions 800 x 600 or higher